Unity Technology

AI Automation

LLM-powered workflows for support, sales and operations — designed around a metric you already track, and measured against it.

/ AI Automation
Support copilotsSUPPORT
Ops automationsOPS
Sales assistsSALES
HoursSaved, measured monthly
Hours
Saved, measured monthly
Human-in-loop
By default
Your data
Stays yours
24h
First response

What we build.

/ SUPPORT01

Support copilots

Draft replies, triage tickets and surface answers from your docs — with a human in the loop.

  • RAG over your content
  • Human review
  • Escalation rules
/ OPS02

Ops automations

Turn repetitive back-office steps into reliable pipelines that run themselves.

  • Doc extraction
  • Data entry
  • Approvals routing
/ SALES03

Sales assists

Lead scoring, enrichment and follow-up drafting wired into your CRM.

  • Lead scoring
  • Enrichment
  • Follow-up drafts

What we reach for.

/ 01

Models

Claude (Opus / Sonnet / Haiku)Function callingVision
/ 02

Orchestration

MCPLangGraphQueuesWebhooks
/ 03

Retrieval

pgvectorEmbeddingsHybrid search
/ 04

Ops

TracingEvalsGuardrailsCost monitoring

How we ship.

  1. 01Week 1

    Find the hours

    We map where manual time actually goes and pick one high-leverage workflow.

  2. 02Week 2–3

    Prototype

    A working automation on real data, measured against the baseline.

  3. 03Week 3–5

    Harden

    Guardrails, human review and monitoring before anything touches production.

  4. 04Week 5+

    Roll out

    Ship, measure hours saved, then expand to the next workflow.

Pick a shape.

/ PILOT

Pilot

One workflow, proven on your data
From₹1.5L/ project
  • One automation
  • Real-data prototype
  • Baseline vs. after metrics
  • Human-in-loop
  • 3-week delivery
/ SCALEPopular

Scale

Several workflows, hardened
From₹4.5L/ project
  • Up to 4 automations
  • Guardrails + monitoring
  • CRM / tooling integration
  • Evals + tracing
  • 6–8 week delivery
/ RETAINER

Retainer

Ongoing build + tuning
FromTalk— monthly
  • Dedicated hours
  • New workflows monthly
  • Model + cost tuning
  • SLA in writing

Common questions.

No — it removes the repetitive parts so your team spends time where judgment matters. We measure hours saved, not roles cut.

Ready when you are

Let's scope yours.

Tell us the outcome you're after. We'll come back within 24 hours with scope, price and a timeline.